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Frustrated with SAMRO 
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Joined: Thu Jun 14, 2007 10:36 pm
Posts: 8
Location: Cape Town
Hey everyone -

Me and my colleague have relocated to Cape Town three years ago. Shortly after the move we informed SAMRO and requested that they update our old postal address to the new one. Three years later, after phoning and speaking to various people, and after sending numerous emails requesting that they update our contact details, they still keep sending our mail to our old post box. We are really starting to get tired of this now... :x

Does anybody know of a COMPETENT person at SAMRO who can help us to sort out this issue? Really, how difficult can it be for them to update our contact details? :|

Any suggestions or advice would be greatly appreciated.


Mon Jun 01, 2015 9:38 am
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CASA maestro

Joined: Sun Jul 24, 2005 1:05 am
Posts: 428
Location: Johannesburg
Hi cornell,

I have referred your problem to SAMRO and I'm waiting for a response.

These kind of admin issues are common at SAMRO but that's no excuse. We'll hopefully have some info for you soon.

Regards
Colin Shapiro
CASA Chairman


Thu Jun 04, 2015 1:40 pm
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CASA maestro

Joined: Sun Jul 24, 2005 1:05 am
Posts: 428
Location: Johannesburg
Okay, here we go:
Contact Ntokozo on 011 712 8026
She will amend your contact details. If she's unavailable, leave a message and she'll get back to you.

Please let CASA know if this helps....


Thu Jun 04, 2015 2:26 pm
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Joined: Thu Jun 14, 2007 10:36 pm
Posts: 8
Location: Cape Town
Hey Colin -

Thank you so much for this... We'll get in touch with Ntokozo and keep you posted. :)

Have a good weekend!
C


Fri Jun 05, 2015 1:56 pm
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Joined: Thu Jun 14, 2007 10:36 pm
Posts: 8
Location: Cape Town
Just an update - we had a conversation with Ntokozo and she updated our contact details on SAMRO's system. She was very helpful, thanks again for the help Colin. :D


Fri Jun 12, 2015 2:36 pm
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CASA maestro

Joined: Sun Jul 24, 2005 1:05 am
Posts: 428
Location: Johannesburg
You're most welcome, though you'll only know for sure when your mail arrives at the new address.

Other composers can of course contact Ntokozo at SAMRO to update their details too.....


Tue Jun 16, 2015 11:20 pm
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